Digistream Investigations, Inc. is a nationwide provider of investigative services in the insurance defense market. They collect and organize evidence to mitigate risk. With operations spanning multiple states, the company relies on their HR team to navigate complex compliance requirements while supporting rapid growth.

The Challenge: Scaling HR in a Multi-State Organization

“As our headcount grows and we operate in most of the states, finding a unified policy where we can be compliant is nearly impossible,” explains Ashley Jesus, Human Resources Generalist at Digistream Investigations, Inc.

Ashley and the HR team manage compliance across dozens of state regulations, including leave policies, harassment programs, workers’ compensation, and benefits. They review “thousands of laws a year” to stay current, but without a full-time person dedicated to compliance, the workload is overwhelming.

Existing vendors fell short. Other solutions, such as Lexology, delivered updates that were detailed,but difficult to interpret, leaving questions as to what was actionable. They needed a trusted, user-friendly source of compliance expertise to cut through the noise. 

The Solution: Everyday Support with Mitratech Mineral

“Without Mineral, my job would be a lot harder.”
Ashley Jesus, Human Resources Generalist, Digistream Investigations Inc. 

The Mitratech Mineral Platform, offered at no added cost through their partnership with Aetna, quickly became Ashley’s go-to resource for compliance. “The best part is quick HR help,” she says. “Without [Mitratech] Mineral, I would need to go to our attorneys much more often. Mineral saves us from those exorbitant fees.”

How Mitratech Mineral supports Digistream:

• Mineral Experts on Demand: Ashley relies on the Mineral platform almost daily, submitting cases to Mineral Experts for thorough, written answers. “They get back to us super quickly. Unless it’s very specific, I can get all the information I need right away,” explained Ashley. This provides the credibility she needs when advising managers.

• Policies & Resources: From handbook development to harassment training requirements, Mitratech Mineral ensures policies are accurate and compliant. Ashley and the HR Team uses posting requirement resources to streamline onboarding and keep new-hire processes consistent.

• Efficiency & Assurance: Mitratech Mineral ensures HR work is more comprehensive, compliant, and defensible. “It uncovers issues we need to tackle so we can stay ahead of changes.”

The Results: Confidence, Credibility, and Cost Savings

By relying on Mitratech Mineral, instead of outside legal counsel or hiring additional staff, Ashley estimates saving up to $20,000 annually, resulting in significant cost savings. Mitratech Mineral also gives Ashley confidence: “We have inside and outside counsel, but Mitratech Mineral saves us because I always go there first.” When Digistream’s broker considered dropping Mitratech Mineral, Ashley recalls: “I had a mini heart attack. It would drastically change my work-life because of how much I use it.”

With Mitratech Mineral, Digistream isn’t just keeping up with compliance. It’s creating stronger, more consistent HR practices that support growth across the country.