Ask the Advisors: When Employees Unknowingly Violate a Policy




Two employees in the last week have violated a company policy, but they say they did not know about the policy. What should we do?


I would recommend redistributing the policy to all employees so everyone is aware of it and understands your expectations; that might mean posting the policy in the breakroom, sending it out by email, or distributing a whole new handbook. This may be a good time to review or redistribute all of your policies. As to these two employees, I would give them the benefit of the doubt and assume they really didn’t know about the policy. Let them know that further violations may result in discipline.

Author: Mineral
HR and compliance made simple. Trusted by more than 500,000 companies, Mineral is the HR and compliance leader for growing businesses. Our proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. We combine data, technology, and human expertise to drive innovation and personalized guidance.