“On the second day of Mineral Wrapped, a blog gave to me …” No, we aren’t going to keep this going for another 11 days. But we couldn’t settle down for a long winter’s nap without sharing a few more Mineral 2023 highlights!

Yesterday’s post gave a holiday hooray to our more than 1 million small business clients, and their incredible commitment to HR and compliance via engagement with the Mineral Platform. Today, we’ll highlight the people behind the Platform—our HR Experts who supported making HR and compliance simple in four fa-la-la-fantastic ways in 2023.

Case closed—more than 150,000 times 

This year, Mineral’s HR Experts team helped resolve 156,000 cases—queries from our small and midsized business clients who reached out for answers to their pressing HR questions and needs.

With an average 18+ years of experience, clients knew they could count on our HR Experts for support, a listening ear, and guidance through workplace challenges. With 156,000 cases handled (that’s 427 cases each day), our dependable and experienced team helped resolve workplace conflicts, navigate employment relations, sort out worker classification, deal with harassment, and ensure employee safety.

Asked and answered

After resolving hundreds of thousands of cases and questions in 2023, three case categories were the most tricky HR subjects Mineral Experts tackled for our small business clients:

1. Benefits.   
2. Leaves of absence and time off.   
3. Wages.   

Family comes first

Among compliance questions, our Experts say three topics were the hottest for clients in 2023:

1. Family and Medical Leave Act (FMLA). 
2. Employee termination. 
3. COBRA compliance. 

Family matters were clearly top of mind for Mineral clients this year, as 2023’s top blog post this year addressed how to fairly treat pregnant employees and avoid non-compliance with laws designed to prevent pregnancy discrimination.

100+ laws a’launching

More than 120 new HR and compliance policies went into effect in 2023, and Mineral’s HR Experts were with our clients every step of the way to keep them informed and in compliance. Some of the top regulations updated in 2023 that we supported clients through included:

1. Fair Labor Standards Act (FSLA)  
2. Pregnant Workers Fairness Act  
3. California Pay Transparency  

Be sure to check back with us in the coming year for other updates on what we expect to change in 2024, what to know and how to be prepared.